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When Lights Go Dark: Troubleshooting Your GE In-Wall Smart Switch


Are you experiencing issues with your GE In-Wall Smart Switch? Don’t fret, as we've got you covered. Here are some common problems and solutions to get your smart switch back up and running:

1. Check the Wiring

First and foremost, ensure that the wiring is correctly set up. Sometimes loose connections can cause the switch to malfunction. It's always good to double-check the wiring to rule out any issues.

2. Power Cycle the Switch

Turning off the power to the smart switch and then turning it back on after a few minutes can sometimes resolve connectivity issues. Give this a try before moving on to more intricate solutions.

3. Update the Firmware

Make sure that your smart switch has the latest firmware installed. Outdated firmware can lead to performance hiccups and connectivity problems. Check the manufacturer's website for instructions on updating the firmware.

4. Reset the Smart Switch

If all else fails, you may need to reset the device to its factory settings. Refer to the user manual for instructions on how to perform a reset. Remember that this will erase all configurations, so be prepared to set up the switch again.

5. Contact Support

If none of the above solutions work, don’t hesitate to contact GE’s customer support. They may be able to provide further assistance or guide you through more advanced troubleshooting steps.

By following these steps, you can effectively troubleshoot your GE In-Wall Smart Switch and bring light back into your home.


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